The agreement,in plain English.

What you are agreeing to

By booking a discovery call, signing a scope of work, or paying an invoice, you accept these terms. They cover everything we do for you including design, build, hosting, smart editor access, and ongoing support. Specific deliverables, prices, and timelines live in the scope of work we agree on together.

What we provide

• A hand-crafted website, built by Darius and Dorin with AI as our assistant.
• Hosting on EU infrastructure, automated backups, SSL, and uptime monitoring.
• Access to the smart editor. Your monthly plan covers a fixed allowance of AI edits. Add-on packs are available.
• Ongoing support via email and your discovery-call number, with response targets defined per plan.

What we expect from you

• Timely feedback during design and build. Long pauses on your side may shift the agreed launch date.
• Accurate ownership of the copy, images, and assets you provide. You are responsible for licensing rights to anything you upload.
• Lawful use. We do not host content that promotes illegal activity, hate, or fraud.

Pricing, invoicing, and refunds

Setup fees are split: 20% to start, 80% on launch. Monthly or yearly care fees are billed in advance and renew automatically until cancelled. Your first month is free. If you are not happy with the result within 30 days of launch, we refund 50% of the setup fee, no questions asked.

Ownership and portability

Your domain stays in your name. Your content stays yours. On request we will hand over a static export of your site so you can move it elsewhere. We do not hold your business hostage.

Confidentiality

We treat anything we learn about your business (strategy, pricing, customer lists) as confidential. We will not share it with anyone, including future clients in your industry, without your explicit permission.

Liability

Our total liability under this agreement is limited to the amount you paid us in the previous twelve months. We do not provide a warranty against indirect or consequential losses (e.g. lost revenue) caused by downtime or third-party providers.

Cancellation

You can cancel your monthly plan at any time with 30 days notice by emailing hello@flowstarter.net. Your site stays online through the end of the paid period. If you need us to keep your site live afterwards, we can quote a standalone hosting fee.

Governing law

This agreement is governed by the laws of Romania, where Flowstarter is registered. Disputes are first attempted in good faith over a call, and if unresolved, settled by the courts of Cluj-Napoca.

Updates to these terms

We rewrite this page whenever we change the way we work. Material updates are announced by email to active clients at least 14 days before they take effect.